Privacy Policy

Qooz Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit myqooz.com (‘https://www.myqooz.com/’) or make a purchase on the site.

PERSONAL INFORMATION COLLECTED

 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them. _session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit, no data stored, persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits. _shopify_uniq, no data stored, expires at midnight (depending on the visitor’s location) the following day. Calculates the number of visits to a shop per unique customer. cart, unique identifier, persists for 2 weeks, stores information relating to your shopping basket. _secure_session_id, unique session identifier; storefront_digest, unique identifier; undefined if the shop has a password; used to determine whether the current visitor has access. - ‘Log files’ track activity on the Site and collect data such as your IP address, the type of browser you use, your internet service provider, your referring and exit pages, and your timestamp data (date and time). - ‘Web beacons’, ‘tags’ and ‘pixels’ are electronic files that record information about how you browse the Site. Furthermore, when you make or attempt to make a purchase via the Site, we collect certain information about you, including your name, billing address, delivery address, payment details (including your credit card numbers), email address and telephone number. This automatically collected information is referred to as “Order Information”. When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally speaking, we use the Order Information we collect to process any orders placed via the Website (including to process your payment details, arrange for the dispatch of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; assess potential fraud or risks; and, where this aligns with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services. We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risks and, more generally, to improve and optimise our Website (for example, by generating analytics on how our customers browse and interact with the Website, and to assess the success of our advertising and marketing campaigns).

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online shop – to find out more about how Shopify uses your Personal Information, please visit the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to find out more about Google’s use of your Personal Information, please visit the following page: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court order, a search warrant or any other legal request for information we receive, or to protect our rights.

BEHAVIOURAL ADVERTISING

As mentioned above, we use your Personal Information to provide you with targeted adverts or marketing messages that we believe may be of interest to you. To find out more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at the following address: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising here: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at the following address: https://optout.aboutads.info/?c=3&lang=fr.

DO NOT FOLLOW

Please note that we do not alter our website’s data collection and usage practices when we detect a ‘Do Not Track’ signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and you may request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below. Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example, if you place an order on the Website) or to pursue our legitimate business interests, as listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order via the Website, we keep your order details on file, unless and until you ask us to delete them.

MINORS

The Website is not intended for individuals under the age of 18.

CHANGES

We may need to amend this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us by email at qooz.contact@gmail.com, or by post at the following address: 65 avenue du Regiment Nomandie Niemen, Sainte-Genevieve des bois, Essonnes, 91700, France